General English by Cairns College of English and Business
This unit describes Responsible Service of Alcohol (RSA) applied to all levels of sales personnel involved in the sale, service, and promotional service of alcohol in licensed premises. In the ACT you need to renew this certification every 3 years.
- Local Students
- International Students
Course Elements
Elements covered in this course are:
- Sell or serve alcohol responsibly
- Assist customers to drink within appropriate limits
- Assess alcohol affected customers and identify those to whom sale or service must be refused
- Refuse to provide alcohol
Assessment
You will be assessed using three methods:
- Â Multiple-choice questions
- Written questions
- Video response to workplace scenarios (observational assessment)
Program Details
- Alcohol and its effects.
- Guidelines for the service of alcohol
- Issues related to sale and service of alcohol
- Standard Drinks
- Encourage customers to drink responsibly within limits.
- Monitor patrons and assess intoxication Levels
- Proof of age requirements
- Refusal of service
- Communication and managing unsafe situations
Course Duration
The SITHFAB021 Provide Responsible Service of Alcohol is an online course. The time it takes varies from person to person but average from 6-10 hours including assessments.
Pre-requisites
To apply this course you must be over 18 years of age.
What’s included?
All materials are included in the course fee including access into our online learning platform.
Completion of Course
Practical Use of this Qualification
Unlock the Benefits of Responsible Service of Alcohol (RSA)
Are you considering a career in the hospitality industry? Perhaps you already work in a licensed venue or are an aspiring entrepreneur planning to open your own establishment. In any case, obtaining your Responsible Service of Alcohol (RSA) certification is not just a legal requirement; it is a strategic move that brings numerous advantages to your professional and personal life.
Compliance and Legal Obligations
Serving alcohol comes with legal responsibilities, and having an RSA certification ensures that you are equipped with the knowledge and understanding of the laws and regulations governing the sale and service of alcohol. By obtaining your RSA, you demonstrate your commitment to adhering to these guidelines and safeguarding both customers and your business.
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